Shipping policy

FREE SHIPPING

We are glad to bring our customers great value and service. That's why we provide free shipping on every order.

SHIPPING TO OVER 200 COUNTRIES

We are proud to offer international shipping services. However, there are some locations we are unable to ship to. If you happen to be from one of those countries, we will contact you.

SHIPPING TIME

If your size is currently in stock, your order ships within 7-10 business days.

If your size is not currently in stock, we ship directly from our factory. In that case, please allow up to a maximum of 1 month for your order to arrive.

All shipping times exclude clearance and customs delays.

LOST/MISSING PACKAGES

AutoShade™ is not liable if an incorrect address is entered during checkout. Please make sure your billing and shipping address are correct before placing your order. If we have made an error, we will take full responsibility for the original order at no charge to you.

CUSTOMS

We are not responsible for any customs fees once items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may incur customs fees upon arrival in your country.

TRACKING INFORMATION

You will receive an email with a tracking number once your order ships. In rare cases, tracking may not be available due to the shipping method used.

MY TRACKING SAYS "NO INFORMATION AVAILABLE AT THE MOMENT"

For some shipping carriers, it takes 1-3 business days for tracking information to update in the system. If your order was placed more than 7 business days ago and there is still no information on your tracking number, please contact us.

WILL MY ITEMS BE SENT IN ONE PACKAGE?

For logistical reasons, items in the same order are sometimes sent in separate packages, even if you've selected multiple sizes or units.

If you have any other questions, please contact us and we'll do our best to help.